Privacy Policy

1. Data Controller

The data controller responsible for processing your personal data is:

TWAVE, S.L.
VAT number: ESB74377821
Parque Empresarial de Asipo, Calle Secundino Roces Riera 1, 2º Puerta 8
33428 Llanera, Asturias, Spain
Email: info@twave.io

2. Personal Data Collected and Purpose of Processing

This website is primarily static and commercial in nature. In principle, we do not collect personally identifiable information (such as your name, address, or email) unless you choose to provide it (for example, by contacting us directly via email or a contact form). Any personal data you voluntarily provide will be used solely to respond to your inquiry, request, or to initiate a potential commercial or contractual relationship.

Use of Cookies

We use third-party cookies (Google Analytics) solely for the purpose of analyzing traffic and user interactions with the site. Through Google Analytics, we gather aggregate and anonymous data regarding, for example, the pages visited, time spent on the site, device type, and approximate geographic location. This information does not enable us to directly identify you as an individual.

3. Legal Basis for Processing

The use of analytical cookies is based on the consent you provide when you accept cookies at the start of your visit, except for any technical cookies that are strictly necessary for the proper functioning of the site.

If you provide personal data by contacting us directly, the legal basis for processing your data is the performance of pre-contractual or contractual measures at your request and our legitimate interest in responding to inquiries and maintaining communication with you.

4. Recipients of Your Data

We do not sell, rent, or share your personal data with third parties for commercial or advertising purposes. We may share your data with:

• Service Providers: Third-party providers who perform functions or services on our behalf (e.g., hosting, maintenance, data analysis) and who will process the data only under our instructions and subject to appropriate safeguards.
• Legal Obligations: Competent authorities, courts, or other third parties if required by law or if necessary to comply with a legal obligation or a binding court order.

5. International Data Transfers

Data gathered through Google Analytics may be transferred to and stored on servers located outside the European Economic Area (EEA). In such cases, Google implements appropriate safeguards to ensure an adequate level of data protection, for example by using the European Commission’s Standard Contractual Clauses.

6. Data Retention

We will keep your personal data only for as long as necessary for the purposes for which it was collected and to comply with applicable legal obligations. If you contact us, we will retain your data for the time required to respond to your request and, if applicable, while a contractual or pre-contractual relationship exists.

Data obtained through Google Analytics is retained in accordance with Google’s data retention policies, always in an aggregated and anonymous form.

7. Your Rights

Where applicable, you may exercise the following rights regarding your personal data:

• Access: To confirm whether we are processing your personal data and, if so, to receive a copy of it.
• Rectification: To request that we correct any inaccurate or incomplete data.
• Erasure: To request the deletion of your data when it is no longer needed for the purposes for which it was collected.
• Objection: To object to the processing of your personal data on grounds related to your particular situation.
• Restriction: To request that we limit the processing of your data in certain circumstances.
• Portability: To receive your data in a structured, commonly used, and machine-readable format, and to request its transmission to another controller, where technically feasible.

To exercise these rights, please contact us at info@twave.io, indicating which right you wish to exercise and including a copy of an identification document (e.g., ID, passport).

If you believe that your rights have not been adequately addressed, you have the right to lodge a complaint with the competent Data Protection Authority in the EU Member State of your habitual residence, place of work, or the place of the alleged infringement. In Spain, this is the Spanish Data Protection Agency ([www.aepd.es](http://www.aepd.es/)).

8. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, loss, or destruction. However, no security measure is entirely infallible, and we cannot guarantee absolute protection of your information.

9. Changes to this Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our practices or applicable legislation. Any material changes will be announced on our website. The date of the latest update will be indicated at the beginning of this Policy.

10. Contact

If you have any questions or concerns regarding this Privacy Policy or the processing of your personal data, please contact:

TWAVE, S.L.
Parque Empresarial de Asipo, Calle Secundino Roces Riera 1, 2º Puerta 8
33428 Llanera, Asturias, Spain
Email: info@twave.io

If you are not satisfied with our response, you may contact the relevant Data Protection Authority, such as the Spanish Data Protection Agency (www.aepd.es), for further information or to lodge a complaint.